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Passengers passing through Heathrow Airport will find it to be family friendly. The children's facilities at Heathrow Airport include baby changing facilities, play areas and restaurants offering children's menus. |
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Heathrow Airport Children's Facilities ... |
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With many of Heathrow Airport's customers being children the airport understands the needs of both people flying with babies and small children, therefore provides a full range of entertainments and facilities specifically for babies and children.
This guide gives useful information regarding the children's facilities at Heathrow Airport so your whole family can make the most of the time spent before the flight.
Use the links below to Navigate to the relevant section:
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In addition, if you're flying with babies or small children click here for some more helpful tips and information.
To find the specific location of a certain facility, visit the detailed Terminal Facilities page . |
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Terminal 1 Children's Facilities ... |
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| Baby Changing Facilities |
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Baby changing facilities are with other toilet facilities in the airport, both before and after security control in each of the terminals.
You'll find these baby change facilities within the toilets for both feeding and changing babies, and they are clearly indicated by a bottle sign or baby care symbol.
Fold down tables are also in some of the male and female toilets.
The baby care units at London Heathrow Airport Terminal 1 are located throughout the terminal, both before and after security. |
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| Children's Dining |
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There are a wide range of restaurants and bars offering a selection of children's menus and light refreshments, all with complimentary use of child friendly seating and high chairs.
Garfunkels for instance provides a full children’s menu with an activity pack.
Giraffe, is a fun family restaurant in Terminal 1 offering children’s meal deals comprising of a main course, ice cream and fruit juice for approximately £6. (Open 12.00 – 15.00 Monday to Friday) |
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| Children's Play Areas |
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There is o ne play area after security at London Heathrow Terminal 1, by Gates 35-56 in the international departures near Café Nero.
Please note the areas are unsupervised so parents and guardians are solely responsible for their children whilst in the play area.
The Airport play areas are suitable for children between age two and six.
A number of shops are available in most terminals, including the Games Grid that has computer and arcade games.
Passengers travelling with children can pick up free colouring packs with crayons and a colouring book from the BAA information desks.
In addition, great views of the runways and planes can be found at The Tin Goose and Cafe Nero at Heathrow Terminal 1. |
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| Lounges |
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Families can relax with their children before their flight in the Executive Lounge, with charges a small fee for entry.
Children are permitted in the Lounge - children (2-11yrs) at the adult rate and infants (0-1yrs) are free of charge.
To pre-book, passengers should call the following number: |
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Pre-Booking Airport Lounges |
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From the UK |
0870 850 2825 |
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From outside the UK |
+44 (0) 121 410 5228 |
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Servisair Lounge Details |
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Telephone |
+44 (0) 20 8745 4157 |
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Opening Hours |
Opening Hours: Approx. 05.30 – 22.30 |
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| A selection of airlines provide executive lounges for their business and first class passengers departing from Terminal 1. Passengers should contact the individual airline for information on opening times, eligibility and facilities: |
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Airline Business Lounges in Terminal 1 at Heathrow |
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Aer Lingus |
Lounge |
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Alliance |
Servisair executive lounge |
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British Airways |
Club Europe
International executive lounge
Domestic executive lounge |
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BMI |
bmi business lounge
Diamond club lounge |
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EL AL |
King David suite |
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South African Airways |
Springbok - first class lounge
Servisair executive lounge |
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Finnair |
Servisair executive lounge |
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Cyprus Airways |
bmi business lounge |
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Icelandair |
Servisair executive lounge |
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Brussels Airlines |
Servisair executive lounge |
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| South African Airways passengers also have a first class lounge available to them on arrival at Terminal 1. |
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Terminal 2 Children's Facilities ... |
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| Baby Changing Facilities |
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Baby changing facilities are by the main toilet facilities before and after security control in each of the Heathrow airport terminals.
The equipped facilities within the toilets for feeding and changing babies are indicated by a bottle sign or baby care symbol.
Fold down tables can also be found in some of the male and female toilets.
Six baby care units are located throughout Terminal 2 at London Heathrow Airport both before and after security. |
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| Children's Dining |
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There are many bars and restaurants in the Airport offering child friendly seating / high chairs and children’s menus.
Garfunkels provides a full children’s menu with an activity pack. |
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| Children's Play Areas |
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There are a number of children’s play areas in all Terminals at London Heathrow Airport.
The play areas, suitable for children between age two and six, are not supervised and so parents and guardians are responsible for their children whilst in the play area.
A number of shops inthe terminals sell goods that will keep children amused, including the Games Grid that has computer and arcade games.
Colouring packs containing crayons and a colouring book can be picked up free from the BAA information desks. |
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| Lounges |
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There is an Executive Lounge where families can spend time in, for a small fee, before their flight.
These lounges permitted children - children (2-11yrs) at the adult rate and infants (0-1yrs) are free of charge.
To pre-book, passengers should call the following number: |
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Pre-Booking Airport Lounges |
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From the UK |
0870 850 2825 |
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From outside the UK |
+44 (0) 121 410 5228 |
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Servisair Lounge Details |
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Telephone |
+44 (0) 20 8745 4157 |
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Opening Hours |
Opening Hours: Approx. 05.30 – 22.30 |
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| Many airlines provide lounges for their business and first class passengers departing from Terminal 2. Passengers should contact the individual airline for information on opening times, eligibility and facilities: |
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Airline Business Lounges in Terminal 2 at Heathrow |
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Areoflot |
Air France Lounge |
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Air France |
Air France Lounge |
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Olymoic Airways |
Servisair executive lounge |
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Syrianair |
Servisair executive lounge |
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Swiss |
Servisair executive lounge |
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TAP Air Portugal |
Air France Lounge |
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Yemenia Yemen Airways |
Servisair executive lounge |
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Uzbekistan Airways |
Servisair executive lounge |
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| IAPA members and Diners Club card holders can also use the Servisair executive lounge. |
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Terminal 3 Children's Facilities ... |
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| Baby Changing Facilities |
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The toilet facilities before and after security control all offer baby changing facilities.
These are fully equipped and are easily found as display the fbottle sign or baby care symbol.
Fold down tables are also provided in some of the male and female toilets.
Seven baby care units are located throughout Terminal 3 at London Heathrow Airport. Three before security and four after security. |
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| Children's Dining |
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Many of the airport's bars and restaurants have facilities for children including child friendly seating / high chairs and children’s menus.
Garfunkels provides a full children’s menu with an activity pack. |
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| Children's Play Areas |
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There are play areas for children between 2 and 6, however, these are unsupervised so parents and guardians must take responsiblity for their children whilst in the play area.
Shops such Games Grid that has computer and arcade games sell items to keep older children entertained.
Free colouring packs with books and crayons are available at the BAA information desks. |
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| Lounges |
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The Executive Lounge permits families entry - for a small fee - so they can relax before their flight.
Children aged between 2-11yrs are charged at the adult rate and infants 0-1yrs are free of charge.
To pre-book, passengers should call the following number: |
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Pre-Booking Airport Lounges |
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From the UK |
0870 850 2825 |
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From outside the UK |
+44 (0) 121 410 5228 |
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Servisair Lounge Details |
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Telephone |
+44 (0) 20 8745 4157 |
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Opening Hours |
Opening Hours: Approx. 05.30 – 22.30 |
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Terminal 4 Children's Facilities ... |
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| Baby Changing Facilities |
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Baby changing facilities cn be found by the toilet facilities both before and after security control in each of the Heathrow airport terminals.
These changing facilities facilities include areas fo feeding and changing babies are indicated by a bottle sign or baby care symbol.
Plus there are fold down tables in some of the male and female toilets.
Six baby care units are located throughout Terminal 4 at London Heathrow Airport both before and after security. |
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| Children's Dining |
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The Airport's many bars and restuarants cater well for children and babies by offering child friendly seating / high chairs and children’s menus.
Garfunkels provides a full children’s menu with an activity pack. |
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| Children's Play Areas |
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Heathrow Airport has a number of play areas throughout the terminals, however they are unsupervised so parents should stay with their child.
The play areas are for children between age two and six.
Complimentary colouring packs for small children can be picked up free from the BAA information desks.
Passengers travelling from Terminal 4 can access the KLM Holideck lounge for a small fee. The purpose-built lounge has views of the runway from the Flight Deck and complimentary refreshments, magazines, interactive toys and games for pre-school children to be found on the Main Deck. |
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| Lounges |
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The KLM Holideck Lounge facilities are available for families, who can relax and unwind before their flight. Entry to this lounge is charged at a small fee, and boasts three floors of entertainment:
Main Deck
- A family lounge with complimentary games for pre-school children and a good range of refreshments, magazine and newspapers.
- For the business travellers an internet/business zone with email and fax facilities.
- An interactive zone featuring the latest computer games, arcade style simulator rides and interactive toys
Upper Deck (16+ years)
- A relaxed sports lounge with alcoholic bar and widescreen televisions.
- The Haven for quiet rest and relaxation.
Flight Deck
- A glazed observatory with stunning panoramic views of the runways and airfield.
The Executive Lounge offers a range of complimentary soft and alcoholic drinks and snacks. There are magazines and newspapers, television, credit card telephone, wireless internet access and fax facilities and toilet facilities.
The Lounge runs a smart / casual dress code with children permitted in the Lounge - children (2-15yrs) at £8.50 and infants (0-1yrs) are free of charge.
Note that flight announcements aren't made in the Executive Lounge, however flight information is displayed on screens. Passengers should ensure they leave enough time to reach their flight.
The Servisair Executive Lounge can be found by proceeding through security control into the departures lounge. Turn right and follow the signs for Gate 15/16. The entrance to the lounge is located to the left of the Garfunkels restaurant seating area.
British Airways at Heathrow Airport is the only airline to provide exclusive lounges for its business and first class passengers departing from Terminal 4. For further information, contact British Airways on +44 (0)870 850 9850 for information on opening times, locations, eligibility and facilities of the lounges listed below.
- London pavilion 2
- Concorde/first lounge
- First class lounge
- Executive club
- Club World/Club Europe
- The Arrivals lounge
- Serenity lounge (special needs)
- Skyflyers lounge
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Terminal 5 Children's Facilities... |
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Many of the 30 million passengers passing through Heathrow Airport’s Terminal 5 will be children. In recognition of this the airport is well equipped to cater for those younger passengers. Here, in the following Terminal 5 Children’s Facilities Guide you can find details relating to flying with children from Terminal 5. |
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Baby Changing Facilities |
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Terminal 5 is well equipped to cater for younger passengers, and babies, flying out of the airport. Terminal 5’s children’s facilities include a total of 32 baby changing units throughout the terminal situated in the WC areas, both landside and airside. All units are well equipped, with some of the larger units boasting complete feeding areas that include specially designed feeding chairs for babies, and small elephant stools for smaller travellers. |
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Children's Dining |
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With over 20 restaurants and bars to choose from, parents, guardians and the airport’s younger travellers will be spoilt for choice when it comes to eating out – whether that’s a light bite, a healthy option or something a bit fun, eating out at Terminal 5 is great fun.
Many of the restaurants provide smaller portions or specialist children’s menus such as Italian restaurant Carluccio’s and Huxleys who specialise in traditional British food, and Wagamama who serve authentic Japanese cuisine, all situated in Departures, before security.
The majority of restaurants also, even if not providing dedicated children’s menus, offer the use of highchairs. |
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Children's Play Areas |
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Children at Terminal 5 can let off steam before their flight in one of the 3 children’s play areas. The terminal has 3 of these play areas, 2 in the main terminal and 1 in satellite building 5B.
The play areas are suitable for toddlers, up to children 7 years of age.
Parents are reminded that play areas are unsupervised and therefore are solely responsible for their children.
And don’t forget the spectacular airfield views from the Terminal which adults and children alike can enjoy. |
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Lounges |
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Terminal 5 boasts a collection of 6 new lounges, collectively known as Galleries, available to those passengers who are FIRST, Club World when paying a full fare, along with Gold and Silver members.
Permitted travellers who hold Gold or Silver Member status are invited to bring in one guest, who must be travelling on the same flight to enjoy the Galleries Lounges – this one guest can be a baby, child or young person. However, please note that admission for guests can be dependent on how busy the Lounge is. If the Lounge is very busy guests may be refused entry.
Children entering the Lounge must be accompanied by an adult (18 years or over).
There is no minimum age of a child, or baby, for entry into Galleries.
For those children who are members of a Household Account and have as such achieved Silver or Gold status in their own right must still be accompanied by an adult.
For more details on the Executive Lounges provided by British Airways from Terminal 5 call BA’s Terminal 5 General Enquiries Helpline on 0844 493 0787 open from 6am – 8pm daily, or visit the Business Facilities Guide within this site. |
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Flying With Children from Terminal 5 |
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Here are some useful tips when flying with children from Terminal 5:
Always change your child’s nappy just before boarding the plane.
Even if your baby isn’t due a feed try giving them some milk or water to drink upon take-off. The constant swallowing will help their ears ‘pop’ and prevent their ears from hurting. For smaller children, get them to eat some snacks.
If travelling on your own with twins, do be aware that most airlines only allow an adult to travel with one child under 6 months so do check before travel.
Do remember that your children, unless paying a full fare, are not allocated any additional luggage allowance.
If you are in the middle of feeding your baby or child when your in-flight meal arrives don’t miss out, simply ask the Air Hostess to bring it back in a short while. |
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Children At Heathrow Airport... |
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When flying with babies or children at Heathrow Airport parents and guardians should be prepared for any last minute emergencies.
Families must make sure that they are fully prepared for all essentials they'll be needing during the flight and disembarkment at the other end, before boarding the plane.
Important tItems to have plenty of - allowing for any delays - include nappies, formula milk and baby wipes are some of the most important. |
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Individual Airline Facilities For Children ... |
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Here you'll find how each of the major airlines deal with those passengers flying with babies or children:
BMI - Children's entertainment packs are given to those children aged 4-8 and 9-12 when travelling long haul. Plus there's a dedicated children and family audio channel and film selection. Families are also invited to board the aircraft first.
British Airways - BA offer online check-in for families, 24 hours before check-in offically opens - visit ba.com. This online facility means passengers can select their seats, print boarding passes and pre-order the children's meals required for groups up to 6 passengers. Once at the airport your luggage will go through the Fast Bag Drop. Families are also invited to board the aircraft first.
Easyjet - This airline doesn't offer any special facilities or fast boarding for families, although all passengers can choose to pre-book their fast booking service for £5 online.
Flybe - Specific children's meals are available. Seats on the plane can be pre-booked if travelling in the Economy Plus section of the aircraft. If an Economy passenger, passengers are charged £5 to pre-book per seat online, and £8 off-line. Families are also invited to board the aircraft at the same time as those passengers who have pre-booked their seats.
Jet2 - Families are able to pre-book seats together for a charge of £2.50 per person. Families do not as a rule board first with this airline.
Monarch - On the charter flights only children's meals are available. However, on all flights young passengers are offered entertainment packs during the flight. Families are also invited to board the aircraft first.
Ryanair - A range of snacks are available to buy, many of which are suitable for small children. There are no boarding privileges for families. |
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General Airline Tips When Flying With Children ... |
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Here are some tips that families should find very useful when flying with small children or babies: |
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If you're feeding your baby and your meal arrives ask for it to be delayed until after you have finished feeding.
If a short haul flight, change your baby's nappy just before you board
Even if it's not your baby's normal feed time get them to drink some milk or water during take off and landing to help prevent their ears hurting
If you're travelling with twins on your own check with your airline as normally only one infant under 6 months is allowed per adult passenger
Whilst you have more items to pack in your suitcase your children, unless a full paying fare, are not given any luggage allowance
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